Refund policy

30-day returns

If you're not happy with your order, you can return it within 30 days of delivery for a full refund of the product price.

How to start a return: email us at thp@thpofficial.com with your order number. We'll reply within 1 business day with return instructions.

Conditions: items must be returned in their original packaging with all accessories. Return shipping is paid by the customer unless the item arrived damaged or faulty.

Damaged or faulty items: email us a photo within 30 days of delivery and we'll send a free replacement or a full refund, your choice. No need to send the item back.

Refunds go back to your original payment method within 5–10 business days after we receive the return.